Senior UX Research Strategist

1 month ago

San Francisco, California, United States META Full time
About Meta

Meta builds technologies that help people connect, find communities and grow businesses. Our primary products are Facebook, Instagram, Threads and WhatsApp, and our technologies include the Meta Platforms, Inc. suite of products and services.


Job Description

As a UX Research Leader at Meta, you will oversee a team of world-class researchers across a key product vertical, driving research strategy to inform business decisions and drive impact. You will be responsible for managing a large and complex research team, identifying problems, providing solutions, setting clear expectations and goals, communicating effectively across organizational levels, making staffing decisions based on business priorities, adjusting management style to get the most out of each team member, shaping team strategy, identifying gaps and opportunities for future growth and scale, and building a diverse and inclusive environment.


Responsibilities
  • Manage a research team that is large in size and/or complexity
  • Manage completely independently, including other managers
  • Identify problems and provide solutions
  • Set clear expectations and goals for individuals and the team
  • Communicate clearly and effectively across all organizational levels
  • Make staffing decisions based on business priorities, both short term and long term, as well as team strengths and motivation
  • Adjust management style to effectively get the most out of each team member
  • Shape team strategy, identifying risks and prioritizing opportunities
  • Identify gaps and solutions for future growth and scale within the team or organization, including system, product, function, partnership and/or organization opportunities
  • Responsible for the quality of the team, including coaching, growing IC's and managers (if applicable) and coaching under-performing team members
  • Build a diverse and an inclusive environment across the team, model inclusive behaviors, and hold managers accountable
  • Give clear, actionable feedback on a timely basis
  • Partner with the recruiting organization to help deliver top talent
  • Drive team execution, and process across the FB research community
  • Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value
  • Mentor other managers (research or cross functional) at their level or below, especially coaching first time managers and those managers new to Facebook Inc.
  • Have a point of view about strategic decisions, using insights from the team. Understand how to influence stakeholders and leaders to implement the best ideas

Requirements

To succeed in this role, you will need:

  • Bachelor's degree or significant experience conducting UX research with meaningful business impact
  • 18+ years of experience conducting and/or studying research post-Bachelor's degree
  • 5+ years of experience directly managing, coaching and developing full-time researchers
  • Experience directly managing across different research methodologies
  • Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
  • Experience building teams over time through hiring, growing, and retaining high-performing researchers
  • Experience building and setting research strategy that connects with business strategy
  • Track record of translating research into business impact
  • Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Salary & Benefits

$192,000/year to $265,000/year + bonus + equity + benefits


Equal Opportunity

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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