Senior UX Researcher

6 days ago


San Francisco, California, United States Databricks Full time

Company Overview:

Databricks is a leading provider of cloud-based data analytics platforms, empowering businesses to make data-driven decisions. Our web ecosystem plays a critical role in delivering exceptional user experiences, driving business growth, and staying ahead of the competition.

About the Role:

We are seeking an experienced Sr. Web UX Researcher to join our growing Web Marketing team. As a key member of our cross-functional team, you will be responsible for leading the development of strategic insights, conceptualizing innovative ideas, and collaborating with stakeholders to drive business outcomes.

Key Responsibilities:

  • User Experience (UX) Research: Conduct thorough research to understand customer needs, preferences, and pain points, informing design decisions that enhance the overall user experience.
  • Strategy Development: Collaborate with product teams to develop user-centered design solutions, ensuring alignment with business objectives and industry best practices.
  • Stakeholder Management: Effectively communicate research findings and recommendations to various stakeholders, including designers, product managers, and executives.
  • Usability Testing and Analysis: Design and execute usability testing protocols, analyzing results to identify areas for improvement and inform design iterations.
  • Collaboration and Communication: Work closely with cross-functional teams, including brand, design, content, analytics, and product, to ensure seamless collaboration and effective communication.
  • Project Management: Prioritize tasks, manage multiple initiatives, and meet deadlines while maintaining high-quality deliverables.

Requirements:

  • 10+ Years of UX Research Experience: Proven track record in UX research roles, supporting corporate websites selling enterprise B2B products.
  • Cross-Functional Collaboration: Experience working closely with brand, design, content, analytics, and product teams in matrixed environments.
  • Strong Data Analysis Skills: Ability to collect, analyze, and interpret complex data sets, integrating qualitative and quantitative metrics into UX approaches.
  • Portfolio Showcase: A portfolio demonstrating UX approach, showcasing research, wireframes, user flows, guidelines, and other relevant work.
  • Strategic Thinking: Strong point of view with the ability to present recommendations to stakeholders at all levels.

What We Offer:

  • $175,000 - $225,000 per year: Competitive salary range based on experience and qualifications.
  • Benefits Package: Comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
  • Professional Growth: Opportunities for career advancement, skill development, and continuous learning.
  • Work-Life Balance: Flexible work arrangements, remote work options, and a supportive team environment.

Location: San Francisco Bay Area


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