National Call Center Lead

5 days ago


Bethesda, Maryland, United States ISN Corporation Full time
Job Overview:
ISN Corporation is seeking an experienced National Call Center Lead to manage a hybrid team responsible for locating migrant and migrating children and assisting potential sponsors. This role requires exceptional leadership skills, a deep understanding of child welfare and trauma-informed care, and the ability to collaborate with diverse stakeholders. If you have a passion for making a difference in the lives of immigrant youth and families, we encourage you to apply.

Primary Responsibilities:
• Manage a team of investigators and support staff
• Develop and implement effective strategies for locating migrant and migrating children
• Collaborate with Government personnel to ensure compliance with Contract and Government requirements
• Provide training and guidance to team members on best practices and industry standards

Requirements:
• Bachelor's degree in Social Work or a related field
• At least three years of experience in child welfare or a related field
• Strong leadership and communication skills

Salary Estimate:
$70,000 - $90,000 per year

  • Bethesda, Maryland, United States ISN Corporation Full time

    About ISN CorporationWe are a leading provider of investigation and inspection services to the Federal Government. Our mission is to provide high-quality services to our clients while promoting a culture of excellence and integrity.Job DescriptionThe National Call Center plays a critical role in the family reunification process for migrant and migrating...


  • Bethesda, Maryland, United States ISN Corporation Full time

    **Job Title:** National Youth Services Project Lead**Company Overview:ISN Corporation is a leading provider of innovative solutions for the most vulnerable populations. We are seeking an experienced project lead to oversee the operations of our national call center, dedicated to connecting migrant children with vital resources and services.**Estimated...


  • Bethesda, Maryland, United States Ivyhill Technologies LLC Full time

    Job OverviewWe are seeking a highly skilled Call Center Operations Director to join our team at Ivyhill Technologies LLC. As a key member of our Call Center Operations team, you will be responsible for directing and coordinating the activities of call center personnel, ensuring that services are delivered efficiently and effectively.The successful candidate...


  • Bethesda, Maryland, United States Ivyhill Technologies LLC Full time

    Job DescriptionWe are seeking an experienced Project Manager to lead and oversee program components in a Call Center environment. The successful candidate will have excellent leadership and communication skills, as well as experience working in the healthcare industry.Main ResponsibilitiesThe main responsibilities of this role include:


  • Bethesda, Maryland, United States Leidos Full time

    About LeidosLeidos is a leading provider of innovative solutions that support the nation's most critical missions. We have an exciting opportunity for a Senior Data Engineer to join our team supporting the National Media Exploitation Center (NMEC) under our 10-year DOMEX Technology Platform (DTP) contract.


  • Bethesda, Maryland, United States ISN Corporation Full time

    About ISN CorporationISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. Our company has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors.Job OverviewWe are seeking a highly skilled Operations Site Manager who will be responsible for...


  • Bethesda, Maryland, United States National Association of Community Health Centers Full time

    About the PositionWe are seeking an experienced Director of Health Center Governance to join our team at the National Association of Community Health Centers (NACHC).Company OverviewNACHC is a national membership organization dedicated to strengthening the health center movement through advocacy, training, and technical assistance. Our mission is to...


  • Bethesda, Maryland, United States National Association of Community Health Centers Full time

    Job Description:This role is a key contributor to the National Association of Community Health Centers' mission to preserve, strengthen, and expand the health center movement.The Director of Health Center Governance will lead the design, implementation, delivery, and evaluation of training and technical assistance (TTA) programs for health center boards and...

  • Lead Trainer

    4 weeks ago


    Bethesda, Maryland, United States Zimmerman Associates Full time

    Job Title: Lead TrainerJob Summary:Zimmerman Associates, Inc. (ZAI) is seeking a highly skilled Lead Trainer to support a government contract bid in the Bethesda, MD area. This is an onsite employment opportunity, with consideration provided for teleworking upon customer approval.Responsibilities:- Implement and evaluate in-house/new hire training for Call...


  • Bethesda, Maryland, United States Leidos Full time

    About the JobWe are seeking a highly skilled Cybersecurity Specialist to join our team at the National Media Exploitation Center (NMEC). As a key member of our cybersecurity team, you will be responsible for planning, coordinating, and executing major computer network initiatives.Job OverviewThe ideal candidate will have experience designing, implementing,...


  • Bethesda, Maryland, United States J & J Worldwide Services Full time

    Join our team at J & J Worldwide Services as a Service Call Dispatcher!This exciting role involves receiving, recording, and distributing work orders to service crews in response to customer requests.Responsibilities include:Answering incoming calls and keeping accurate recordsRecording information about customers and their requestsNotifying management of...


  • Bethesda, Maryland, United States agencyQ Full time

    About the CompanyAgencyQ is a champion of the human experience through digital transformation. Our team creates website experiences with deeply purposeful-applied personalization.About the RoleWe are hiring a Senior User Experience Designer for our human-centered design practice. You will work on various projects, including government agencies, associations,...


  • Bethesda, Maryland, United States Zimmerman Associates Full time

    Job SummaryZimmerman Associates, Inc. (ZAI) is a leading provider of referral management services for the Defense Health Network. We are seeking highly skilled Medical Referral Specialists to support our contract with the Integrated Referral Management and Appointing Center (IRMAC).In this role, you will play a critical part in facilitating centralized...


  • Bethesda, Maryland, United States NIH National Cancer Institute (NCI) Full time

    Overview: At the National Cancer Institute (NCI), a prestigious research institution, we are seeking highly motivated postdoctoral researchers to join our team. As a Research Scientist, you will have the opportunity to train in our state-of-the-art facilities and collaborate with leading experts in cancer research.The selected candidates will work on...


  • Bethesda, Maryland, United States Ivyhill Technologies LLC Full time

    Job OverviewWe are seeking a highly skilled Project Manager to join our team at Ivyhill Technologies LLC. This is a fantastic opportunity to work in the healthcare industry, utilizing your project management skills to lead and oversee program components in a Call Center environment.About the RoleThe successful candidate will be responsible for leading and...


  • Bethesda, Maryland, United States NIH-NCBI Full time

    Job OverviewWe are seeking a highly skilled Software Engineering Lead to support our work at the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), an institute of the National Institutes of Health. This is a full-time opportunity that offers a competitive salary and benefits package.


  • Bethesda, Maryland, United States Professional Performance Development Group, Inc Full time

    Company Overview: Professional Performance Development Group, Inc is seeking a skilled Diagnostic Medical Sonographer to join our team at the prestigious Walter Reed National Military Medical Center in Bethesda, MD.Salary: The estimated annual salary for this position is approximately $85,000-$110,000 depending on experience.Job Description: As a Diagnostic...


  • Bethesda, Maryland, United States General Dynamics Information Technology Full time

    Job Description:We are seeking a highly skilled National Security Professional to join our team at General Dynamics Information Technology (GDIT). As a key member of our organization, you will play a critical role in protecting our nation's safety and security.About the Role:This position requires active Top Secret/SCI with Polygraph clearance. You will...


  • Bethesda, Maryland, United States ISN Corporation Full time

    About ISN CorporationHeadquartered in the United States, ISN Corporation is a leading provider of specialized professional services to government agencies. Our portfolio includes work with over 100 federal agencies.We are proud to be recognized as one of the fastest-growing government contractors in the country.Job SummaryWe are seeking an experienced...


  • Bethesda, Maryland, United States Protek Consulting Full time

    **Job Title:** Director of National Security ProgramsSalary Range: $140,000 - $190,000 per yearJob DescriptionWe are seeking a seasoned leader to direct our Intelligence Community Division. The ideal candidate will have a proven track record of delivering results-driven solutions and building high-performing teams.About the Role:Develop and implement...