Customer Experience Ambassador

7 days ago


Atlanta, Georgia, United States Gusto Holdings, LLC Full time
Unlock Your Potential with Gusto Holdings, LLC

We are seeking a motivated and enthusiastic Service Team Member to join our dynamic team at Gusto Holdings, LLC.

About the Role

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer experiences. As a Service Team Member, you will be the face of our brand, ensuring that every guest feels valued and satisfied.

You will play a crucial role in preparing orders, handling cash transactions, and maintaining a clean and safe working environment. If you are a team player with excellent communication skills and a passion for providing top-notch service, we want to hear from you

Key Responsibilities
  • Greet and welcome guests, taking their orders and addressing any questions or concerns they may have.
  • Prepare and serve food and beverages, adhering to our high standards of quality and presentation.
  • Maintain a clean and organized workspace, adhering to health and safety guidelines.
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
Requirements
  • Previous experience in the food service industry is an asset, but not required.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and multitask effectively.
  • Demonstrated ability to provide exceptional customer service.
  • Punctual, reliable, and trustworthy.
What We Offer
  • A competitive hourly rate: $12-$14 per hour + tips.
  • Tips sharing program.
  • Access to wages before payday.
  • Flexible scheduling.
  • Detailed and intentional training.
  • Team member food perks.
  • A supportive and inclusive work environment.


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