Community Experience Ambassador

7 days ago


Atlanta, Georgia, United States Sentral Services Full time
Sentral Services is a leading residential hospitality operator. We redefine the way people live by providing superior performance, enhanced experience, and a network of connected communities. Our mission is to be at the forefront of the industry through innovation, dedication, and a commitment to excellence.

We take the convenience, connection, and comfort of home to new heights - we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. With properties in top cities like Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, we provide our residents with a lifestyle that is second to none.

Our core values reflect our commitment to our employees, as we are service-first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth, and diversity in our workforce. With ongoing learning & development offerings, leadership coaching, and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

This role plays a critical part in ensuring our residents feel loved from first point of contact through the entire lifecycle. The Community Experience Ambassador is on the front lines, guaranteeing a positive and fluid experience by working to save our customers' most valuable commodity - time. This skilled professional is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Responsibilities include marketing the property, preparing lease documents, screening prospective residents to qualify them, and upholding Sentral's standards, best practices, policies, and procedures, and value of excellence in customer service.

This position requires strong attention to detail, knowledge of established leasing practices and procedures, and demonstrated ability to support and contribute to the community team. You will establish rapport with residents and guests so they always feel loved, oversee daily leasing responsibilities of the community, welcome new residents and guests, assist with office management and clerical tasks, record and update details of prospective residents, current residents, and guests in the property management software, complete opening and closing procedures, complete lease applications, and more.

The salary range for this position is $45,000 - $65,000 per year, depending on experience.

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