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Patient Transport Specialist

2 months ago

Altoona, Pennsylvania, United States Pyramid Healthcare Inc Full time
Job Overview

The primary duty of this position is to ensure the safe and reliable transportation of clients, with driving as a key responsibility.

POSITION SUMMARY:

Pyramid Healthcare Drivers play a vital role in delivering outstanding behavioral healthcare services. They are often the first and last point of contact for our patients, making their role crucial in providing a welcoming and safe environment. The drivers are tasked with transporting patients to various clinical and support services while maintaining a high standard of customer service. Additional responsibilities include the upkeep and sanitation of vehicles to guarantee a secure transport setting for both patients and staff.

EDUCATION AND EXPERIENCE:

  • High school diploma or GED equivalent is preferred.
  • Experience in a healthcare setting, particularly in patient care or transportation, is advantageous.


LICENSURE AND CERTIFICATION:

  • Must possess a valid driver's license.
  • Completion of a CPR course is required within the first month of employment.
  • Participation in various safety training sessions upon hiring is mandatory.


KEY RESPONSIBILITIES:

  • Safely transports patients to and from behavioral health services.
  • Ensures a secure environment for patients, colleagues, and self.
  • Maintains positive and professional communication with team members, patients, and families.
  • Proactively delivers exceptional customer service, even in challenging situations.
  • Familiar with all functionalities of the client transportation system.
  • Provides appropriate safety oversight and monitoring for all clients during transport.


SKILLS AND QUALIFICATIONS:

  • Strong communication skills for effective interaction with patients and staff.
  • Ability to follow both verbal and written instructions accurately.
  • Must be prepared for frequent extended transport duties.
  • Capability to remain seated for extended periods.
  • Excellent customer service aptitude.


WORK ENVIRONMENT:

  • Engagement with patients in a variety of situations.
  • Potential exposure to patient-related elements.
  • Ability to manage emergency or crisis scenarios.
  • Subject to frequent interruptions and multiple inquiries.
  • Occasional irregular hours may be required.
  • Must be ready to cover for absentee replacements on short notice.
  • Personal protective equipment (such as masks) is required during patient transport.

COMPENSATION AND BENEFITS:

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Flexible Spending Accounts.
  • Life Insurance coverage.
  • Paid Time Off.
  • 401(k) plan with Company Match.
  • Tuition Reimbursement opportunities.
  • Employee Recognition Programs.
  • Referral Bonus opportunities.
  • And more.

Pyramid CORE Values:

We are dedicated to embodying our CORE values, which guide our interactions and inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We hold ourselves accountable for upholding these CORE Values: INTEGRITY signifies our commitment to honesty, transparency, and ethical conduct with clients, staff, and the community. DEDICATION reflects our unwavering commitment to providing exceptional care and support daily. COLLABORATION emphasizes a team-oriented approach to achieving excellence. PASSION embodies our genuine desire to enhance lives and support the mission of Pyramid Healthcare.

To learn more about Pyramid Healthcare and the opportunities for personal and professional growth, please visit our website.