Guest Support Associate
3 weeks ago
We are seeking a highly organized and detail-oriented Guest Support Representative to join our team at The Westin Detroit Metropolitan Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for ensuring seamless guest experiences from check-in to check-out.
Key Responsibilities- Organize and confirm guest check-ins, check-outs, room reservations, requests, changes, and cancellations.
- Secure payment and verify billing information.
- Activate and file room keys, process guest requests, and relay messages.
- Print contingency lists and maintain accurate records.
- Identify and explain room features to guests, provide directions, and information on property amenities and services.
- Follow up on outstanding requests and resolve issues.
- Run and review daily reports and logs.
- Complete designated cashier and closing reports.
- Accept and record wake-up call requests and deliver to the appropriate department.
- Count bank at the beginning and end of shift and secure bank.
- Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Ability to stand, sit, or walk for extended periods.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- High school diploma or equivalent required.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in empowering our associates to regain control and enhance their well-being while traveling, ensuring they can be the best version of themselves.
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Guest Support Representative
3 weeks ago
Romulus, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly organized and detail-oriented Guest Support Representative to join our team at The Westin Detroit Metropolitan Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high...
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Guest Service Representative
2 weeks ago
Romulus, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Associate to join our team at The Westin Detroit Metropolitan Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key ResponsibilitiesOrganize...
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Guest Service Representative
2 weeks ago
Romulus, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at The Westin Detroit Metropolitan Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key...
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Guest Services Representative
3 weeks ago
Romulus, Michigan, United States Extended Stay Full timeExtended Stay - Guest Services RepresentativeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include:Key Responsibilities:Assist guests at all times and respond to their requests with diligence and follow-through.Process reservations, registration,...
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Front Desk Associate
5 days ago
Romulus, Michigan, United States Marriott Full timeJob SummaryAs a Front Desk Associate at Marriott, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesOrganize and confirm guest...
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Housekeeping Associate
2 weeks ago
Romulus, Michigan, United States Remington Full timeJob DescriptionAt Remington, we are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key Responsibilities:Clean and maintain guest room areas, including bathrooms and...
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Housekeeping Associate
2 weeks ago
Romulus, Michigan, United States Remington Full timeJob DescriptionRemington is seeking a highly motivated and detail-oriented Housekeeping Associate to join our team. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key Responsibilities:Perform daily cleaning and maintenance tasks in guest rooms and public...
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Housekeeping Associate
3 weeks ago
Romulus, Michigan, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer a range of employment benefits, including...
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Housekeeping Associate
2 weeks ago
Romulus, Michigan, United States Fairfield Inn & Suites Detroit Metro Airport Romulus Full timeAbout Us:At Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on fostering a supportive and inclusive work environment that encourages diversity, development, and success.We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our unique perks...
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Housekeeping Associate
4 weeks ago
Romulus, Michigan, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Room Attendant to join our team at Remington. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, providing exceptional customer service, and working collaboratively with our housekeeping team to achieve our high standards.Key...
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Front Desk Associate
2 weeks ago
Romulus, Michigan, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Sheraton Detroit Metro Airport. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesCheck guests in and out of the hotel, ensuring accurate and...
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Front Desk Associate
2 weeks ago
Romulus, Michigan, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Detroit Metro Airport Marriott. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and personalized experience.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and communicate...
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Valet
1 month ago
Romulus, Michigan, United States Marriott Full timeParking and Guest Services AssociateWe are seeking a skilled Parking and Guest Services Associate to join our team at The Westin Detroit Metropolitan Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for ensuring the smooth and efficient flow of traffic on our property, while providing exceptional service to our...
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Front Desk Agent
1 week ago
Romulus, Michigan, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Agent at Marriott International Inc, you will be responsible for organizing and confirming guest check-ins and check-outs, processing room reservations, and handling guest requests and changes. You will also be responsible for securing payment, verifying and adjusting billing, and activating and filing room keys. Additionally, you...
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Customer Service Representative
1 month ago
Romulus, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at The Westin Detroit Metropolitan Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...
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Executive Housekeeping Manager
4 weeks ago
Romulus, Michigan, United States Remington Full timeJob Title: Executive Housekeeping Manager Job Summary: We are seeking an experienced Executive Housekeeping Manager to join our team at the Detroit Metro Airport Marriott. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping and laundry teams. Responsibilities: * Supervise and...
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Housekeeping Room Attendant
2 weeks ago
Romulus, Michigan, United States Marriott Full timeJob SummaryWe are seeking a detail-oriented and organized Housekeeping Room Attendant to join our team at The Westin Detroit Metropolitan Airport. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.Key ResponsibilitiesRespond promptly to guest requests and provide exceptional...
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Sales Associate
1 month ago
Romulus, Michigan, United States Dollar General Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Dollar General. As a Sales Associate, you will be the point of contact for customers, assisting them in finding the products they need and providing excellent customer service.Key ResponsibilitiesUnload trucks and receive merchandise in a timely and...
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Warehouse Associate
2 months ago
Romulus, Michigan, United States OnTrac Full timeJob Summary:We are seeking a skilled Warehouse Associate to join our team at OnTrac. As a Warehouse Associate, you will play a critical role in ensuring the efficient and safe movement of packages through our distribution center.Key Responsibilities:Unload trailers and sort packages by zip codesLoad trucks for deliveriesWork collaboratively with team members...
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Food and Beverage Operations Manager
3 weeks ago
Romulus, Michigan, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled Food and Beverage Operations Manager to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for supervising daily Food and Beverage (F&B) shift operations and ensuring compliance with all F&B policies, standards, and procedures.Key ResponsibilitiesAssist in...