Digital Platform Manager

3 weeks ago


New York, New York, United States Herms Full time
About the Job

The Digital Platform Manager will play a crucial role in driving the success of our ecommerce business. This individual will be responsible for managing all aspects of our digital platform, including monitoring and analyzing site experience outages, developing strategies to optimize platform performance, and collaborating with internal stakeholders to achieve business objectives.

Responsibilities:
  • Manage and maintain system integration of Web Services and ERP Solution relating to flow issues from orders and returns
  • Perform regular sales reconciliation between ERP Solution and eCommerce Platform
  • Propose best-in-class site enhancements (UX/UI) relating to operational functionality
  • Support omnichannel initiatives across digital and retail
Qualifications:
  • Bachelor's degree in Computer Science or related field
  • Minimum 3-5 years' experience in digital platform management or related field
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills


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