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Senior User Researcher
2 months ago
We are seeking a highly skilled and experienced Senior User Researcher to lead our user research efforts in the Data Science and Innovation team at GlaxoSmithKline. As a key member of our team, you will be responsible for overseeing user research strategies, process development, execution, and data analysis.
Key Responsibilities- Develop comprehensive user research strategies aligned with GSK's business goals and user needs.
- Execute user research strategies effectively by engaging stakeholders in scientific dialogues to improve user success.
- Understand current state of scientific workflows and identify use cases with highest potential impact that are implementation ready.
- Identify new use cases across personas with the potential to be transformed by Onyx through user interviews, process mapping.
- Assist engineering team with creation of testing strategies for use cases deployed in the customer environment.
- After product launch, ensure product delivery on challenging scientific goals.
- Understand the value of deploying Onyx enabled scientific applications through deep understanding of challenges of customers current state.
- Translate user requests into actionable product requirements for engineering teams.
- Build relationships with customers; understand customers processes and objectives; and introduce new ways of doing things better and more productive and solicit feedback.
- Research competition and market trends and propose roadmap trade-offs between parity and innovation.
- Bachelors or Masters degree in bioinformatics, biology, computational biology or a related scientific discipline.
- 7+ years of experience with a wide range of user research methodologies and techniques, including quantitative and qualitative research methods with Bachelors.
- 5+ years of experience with a wide range of user research methodologies and techniques, including quantitative and qualitative research methods with Masters.
- PhD
- Experience in pharmaceutical industry, biotech industry and digital healthcare industry.
- Strong analytical and critical thinking skills, with the ability to synthesize complex data and communicate insights.
- Proficiency in statistical analysis, data mining, and interpretation of complex scientific data sets. Skills in using software tools like Python, R or MATLAB are beneficial.
- Excellent communication and collaboration skills, work effectively in cross-functional team environment.
- Interpersonal skills and motivation to build relationships proactively with a wide, global network.
- Experience working in an Agile/Scrum development environment.
- A foundation in biology is preferred, this includes understanding concepts such as target discovery, NGS, small molecule discovery, large molecule discovery.
