Technical Support Associate

2 weeks ago


Saint Joseph, Missouri, United States Insight Global Full time
Position Overview

Company: Insight Global

Role: Help Desk Specialist

This role involves providing exceptional technical support and customer service to clients. The ideal candidate will possess a strong foundation in troubleshooting and resolving technical issues while maintaining a professional demeanor.

Key Responsibilities
  • Deliver outstanding customer service and support to users.
  • Assist in diagnosing and resolving technical problems efficiently.
  • Communicate effectively with clients to understand their needs.
  • Document issues and solutions in a clear and concise manner.
Qualifications

Education: Bachelor's or Associate's Degree preferred, but experience will be considered.

Skills:

  • Excellent customer service abilities.
  • Willingness to work a full-time schedule.
  • Ability to adapt to varying shift patterns.

This position offers an opportunity to develop your skills in a dynamic environment while contributing to the success of the organization.



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