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Automotive Service Center Manager
2 months ago
Job Summary
We are seeking an experienced Automotive Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our operations team, you will be responsible for leading our service center to achieve exceptional customer satisfaction and operational excellence.
Key Responsibilities
- Lead and manage the daily operations of the service center, ensuring efficient and effective delivery of services to customers.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Manage and maintain accurate inventory levels, labor management, and financial performance.
- Ensure compliance with Environmental, Health & Safety (EH&S) policies and procedures.
- Mentor, lead, and train team members to optimize their development and performance.
- Maintain a clean, well-organized service center and facilitate a safe and secure working environment.
- Provide exceptional customer service leadership and ensure a positive customer experience.
Benefits
- Competitive compensation and benefits package.
- Opportunities for career growth and professional development.
- Recognition and rewards for outstanding performance.
- Access to training and development programs.
- Collaborative and dynamic work environment.
Requirements
- Management experience in the automotive industry (preferably with a franchise or retail background).
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Reliable transportation to and from work.
- Ability to lift up to 50 pounds and stand for extended periods.
