Business Operations Manager

3 weeks ago


Farragut, United States Five Star Senior Living Full time
Unlock Your Potential

At Five Star Senior Living, our team members are the driving force behind our mission to enrich and inspire the journey of life. As a Business Office Manager, you will play a vital role in supporting the day-to-day operations of our community, ensuring seamless administrative processes and fostering a culture of excellence.

The Opportunity

We are seeking a highly organized and detail-oriented Business Office Manager to join our team. As the successful candidate, you will be responsible for managing the facility's billing, accounts receivable, and collection activities, as well as supervising billing and collections personnel. You will also oversee accounts payable, payroll, and HR functions, ensuring compliance with company policies and procedures.

Daily Responsibilities

  • Develop and implement efficient administrative processes to maximize cash flow and minimize financial risks.
  • Supervise and train billing and collections personnel to ensure accurate and timely processing of claims.
  • Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, and payroll.
  • Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
  • Collaborate with the home office billing team and payers to resolve billing discrepancies and ensure prompt payment of claims.
What You'll Bring

Experience & Education

  • High School diploma or general education degree (GED) required; 1-3 years of bookkeeping and administrative experience preferred.
  • Strong organizational and analytical skills, with the ability to apply professional standards of practice in job situations.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with team members, residents, and external stakeholders.
  • Knowledge of accounting procedures and automated financial software, with the ability to maintain accurate and up-to-date financial records.
  • Proficiency in Microsoft Office software, including Word, Excel, and Outlook.

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