Account Services Associate

2 weeks ago


Burlington, North Carolina, United States CRC Group Full time
Job Summary:

We are seeking a highly skilled Account Services Associate to join our team at CRC Group. The successful candidate will provide exceptional support to our clients, ensuring seamless interactions and resolving any issues that may arise.

Key Responsibilities:

• Assist underwriters in meeting production goals and providing in-depth knowledge of in-house finance company information, premium payments, and general policy support.

• Respond to in-house finance company requests, cancellations, reinstatements, and general policy service support.

• Review and process new finance contracts, ensuring complete information as required by company and regulatory guidelines.

• Maintain quality standards and bind business upon payment receipt.

• Compare cancellations and reinstatements with state and carrier guidelines, applying appropriate rules and regulations.

• Perform various support functions, including proofing checks, reconciliation, paperwork preparation, payment reversals, payment postings, and corrections.

Requirements:

• High School Diploma or equivalent education and related training or experience.

• Three years of insurance experience or its equivalent.

• Current state-specific license required.

• Ability to understand and analyze necessary components of insurance policies.

• Exceptional knowledge of state and carrier guidelines.

• Ability to use company automation, including TAPSYS.

• Excellent written and verbal skills.

• Ability to work extended hours.

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Benefits:

CRC Group offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive paid holidays, vacation time, and sick leave.

Equal Opportunity Employer:

CRC Group is an Equal Opportunity Employer and does not discriminate against individuals on the basis of race, gender, color, religion, citizenship, or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Drug-Free Workplace:

CRC Group is a Drug-Free Workplace.

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