Senior Operations Manager
24 hours ago
The Entertainment Promotions is seeking a highly skilled and experienced Senior Operations Manager to join our team. This individual will be responsible for overseeing the day-to-day operations of our amusement park, ensuring that all aspects of the business run smoothly and efficiently.
About the Role
This is a hands-on leadership position that requires a strong focus on customer service, staff management, and operational excellence. The successful candidate will have excellent communication skills, be able to work well under pressure, and have a proven track record of success in a similar role.
Key Responsibilities
• Establish and maintain relationships with guests, team members, and vendors
• Coordinate preventative maintenance schedules on all assets
• Oversee team members, ensuring all policies, procedures, safety standards, and daily operational standards are being followed
• Ensure compliance with company policies, procedures, and applicable state and federal laws
• Maintain open communication with management and department supervisors
• Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head
• Obtain necessary licenses, permits, and certificates where required
• Follow instructions and requests from upper management
• Conduct regular inspections of rides, attractions, games, and equipment to ensure operational readiness
• Perform necessary repairs to rides, attractions, games, and equipment as necessary
• Maintain an organized and clean and safe work area and environment
• Complete counseling, work-related injury paperwork, scheduling, and payroll reports in a timely manner consistent with policies and procedures
• Plan, assign, and direct work, appraise performance, reward, discipline, address complaints, and resolve problems
• Enforce policies and procedures relating to problems and emergencies which occur during business operations
• Assist with the development and training of team members
Requirements
• Must be at least 18 years old
• Must obtain training certification per company policy
• Must be comfortable climbing on a ladder
• Must be able to lift 40 lbs
• Must be able to stand for long periods of time with frequent bending and turning
Compensation and Benefits
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as benefits including health insurance, paid time off, and opportunities for professional growth and development.
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