Senior Operations Manager

24 hours ago


Irving, Texas, United States Entertainment Promotions Full time
Job Overview

The Entertainment Promotions is seeking a highly skilled and experienced Senior Operations Manager to join our team. This individual will be responsible for overseeing the day-to-day operations of our amusement park, ensuring that all aspects of the business run smoothly and efficiently.

About the Role

This is a hands-on leadership position that requires a strong focus on customer service, staff management, and operational excellence. The successful candidate will have excellent communication skills, be able to work well under pressure, and have a proven track record of success in a similar role.

Key Responsibilities

• Establish and maintain relationships with guests, team members, and vendors

• Coordinate preventative maintenance schedules on all assets

• Oversee team members, ensuring all policies, procedures, safety standards, and daily operational standards are being followed

• Ensure compliance with company policies, procedures, and applicable state and federal laws

• Maintain open communication with management and department supervisors

• Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head

• Obtain necessary licenses, permits, and certificates where required

• Follow instructions and requests from upper management

• Conduct regular inspections of rides, attractions, games, and equipment to ensure operational readiness

• Perform necessary repairs to rides, attractions, games, and equipment as necessary

• Maintain an organized and clean and safe work area and environment

• Complete counseling, work-related injury paperwork, scheduling, and payroll reports in a timely manner consistent with policies and procedures

• Plan, assign, and direct work, appraise performance, reward, discipline, address complaints, and resolve problems

• Enforce policies and procedures relating to problems and emergencies which occur during business operations

• Assist with the development and training of team members

Requirements

• Must be at least 18 years old

• Must obtain training certification per company policy

• Must be comfortable climbing on a ladder

• Must be able to lift 40 lbs

• Must be able to stand for long periods of time with frequent bending and turning

Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as benefits including health insurance, paid time off, and opportunities for professional growth and development.

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