Customer Service and Logistics Associate

6 days ago


Duncan, South Carolina, United States PRO TRANS INTERNATIONAL Full time
Job Summary

We are seeking a skilled CUSTOMER SERVICE AND LOGISTICS ASSOCIATE to join our team at Pro Trans International. This is a full-time position, offering a competitive salary of approximately $45,000 per year.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. As a CUSTOMER SERVICE AND LOGISTICS ASSOCIATE, you will be responsible for coordinating and scheduling local pickups and deliveries, as well as providing exceptional customer service to internal and external customers.

Key Responsibilities:

  • Coordinate and schedule local pickups and deliveries
  • Provide status updates for local driver locations
  • Create tracks in system and request authorization for lock out shipments
  • Take calls and assist customer requests, including tracing and follow up expedite requests

Responsibilities

In this role, you will:

  • Coordinate loads and follow-up local pickups in daily basis to check in material and update system
  • Work in transfer-freight report to identify volume, pieces, weight to send to other ProTrans centers and be able to make the proper plan to move material according to due dates
  • Actively identifies and pursues innovative logistics approaches and makes recommendations based on analysis or information

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • One to three years of experience in a customer service or logistics environment

About Us

Pro Trans International is a leading provider of logistics services, committed to delivering exceptional results to our clients. We are proud to offer a dynamic and supportive work environment, with opportunities for career growth and development.



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