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Heavy Equipment Service Manager

1 month ago

Dodge City, Kansas, United States Gpac Full time

{"h1": "Service Manager Position at GPAC", "p": "GPAC is partnering with a well-known equipment dealership to bring in a Service Manager to their growing shop. As a key member of the team, you will be responsible for overseeing the overall performance of the Service Department and ensuring that revenue, gross margin, and profit & loss goals are met.

Key Responsibilities:

* Manage customer relationships and the productivity of department staff
* Provide leadership, guidance, coaching, and direction to the service staff to achieve department goals
* Enforce shop safety practices and manage within OSHA guidelines
* Execute the recruitment, hiring, training, discipline, and firing of service staff
* Manage the appearance, upkeep, and security of the shop and related facilities
* Make recommendations to the Store Manager on staffing and compensation requirements
* Inform the Store Manager of any issues related to Service operations
* Attend required meetings as scheduled

Ideal Candidate:

* 2+ years of service management experience
* Experience as a service technician preferred
* Familiarity with large construction or agriculture experience
* Ability to lead and train a shop of service technicians
* Experience working with customers
* Ability to work directly with vendors and manufacturers

Benefits:

* 80-120k Total Comp
* Health/Vision/Dental Insurance
* Generous PTO
* 401k company match
* Company Vehicle

GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are client-focused and realize that our value is in our ability to deliver the right solutions at the right time.", "lang_code": "en"}