Policy Service Representative

1 week ago


Phoenix, Arizona, United States Sam Winter - State Farm Agent Full time
About the Role
We are seeking a detail-oriented and customer-focused individual to join our team as a Policy Service Representative. In this role, you will have the opportunity to work closely with clients to understand their needs and provide personalized service and support.

Main Responsibilities
Your primary responsibilities will include:
  1. Providing policy information and answering customer inquiries
  2. Assisting clients with policy changes and updates
  3. Processing insurance claims and following up with clients
  4. Maintaining accurate records of customer interactions

Skills and Qualifications
To succeed in this role, you should possess the following skills:
  • Strong Communication and Problem-Solving Skills
  • Attention to Detail and Ability to Multitask
  • Previous Customer Service Experience Preferred

Our Company Culture
We value diversity, inclusion, and employee well-being. We offer a range of benefits, including flexible work-from-home options, opportunities for advancement, training & development, and a 401(k) matching program.

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