Senior IT Operations Specialist

1 week ago


Annapolis, Maryland, United States FLASH Technology Group Full time
System Administrator II Job Summary

The FLASH Technology Group is currently interviewing for a System Administrator II position that requires a TS/SCI with POLYGRAPH clearance. This role will be part of the Remote Operations, Tier II Team.

Key Responsibilities:

This position involves providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. Additionally, you will provide guidance to less-experienced professionals, apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. You will also provide remote support access through desktop mirroring and other remote access applications for worldwide sites. Furthermore, you will identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.

Mandatory Skills:

- Hardware
- Remote Assistance
- Remote Desktop

Requirements:

To qualify for this position, you must have either a high school diploma or equivalent (GED) and 15 years of experience, or a bachelor's degree and 10 years of experience. Additionally, you must have IAT Level I Certification and be a US Citizen. The approximate salary range for this position is $80,400-$91,300.
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