Senior IT Operations Specialist

3 days ago


Annapolis Junction, Maryland, United States Captivation Software Full time

At Captivation Software, we are seeking a highly skilled Senior IT Operations Specialist to join our team. As a key member of our operations team, you will be responsible for implementing, troubleshooting, and maintaining our IT systems.

Key Responsibilities:
  • Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems

We offer an estimated salary range of $130,000 - $270,000 per annum, based on experience, plus benefits including up to 20% 401k contribution, above-market hourly rates, and company-paid employee medical/dental/vision insurance/life insurance/short-term & long-term disability/AD&D.



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