Restaurant Operations Manager

2 days ago


Chester, Virginia, United States Hi-Pointe Drive-In Full time
About Hi-Pointe Drive-In

Hi-Pointe Drive-In is a beloved St. Louis destination that has been serving up mouthwatering burgers and original sandwiches since the 1980s. Our mission is to bring back the magic of this iconic spot with a chef-inspired menu that uses locally sourced ingredients.

Job Summary

We are seeking a highly skilled and experienced General Manager to lead our team at Hi-Pointe Drive-In. As a General Manager, you will be responsible for managing the day-to-day operations of the restaurant, including supervising staff, managing inventory, and maintaining high standards of quality and customer service.

Key Responsibilities
  • Build and lead a high-performing team of restaurant staff, including hiring, training, and developing management and hourly team members
  • Serve as an ambassador of Hi-Pointe Drive-In, promoting the brand and building relationships with customers and suppliers
  • Work with ownership to set sales and profitability goals, and maintain full accountability for profit and loss management
  • Ensure operational excellence, maintaining flawless shift execution and streamlining kitchen processes to maintain fast-casual ticket times
  • Develop and maintain a positive culture where team members want to work and are pushed to be their best
  • Take care of the restaurant, ensuring all equipment is in safe working condition and regularly serviced
  • Regularly test products to ensure quality and execution meet company standards
  • Ensure all team members meet restaurant standards for safety and food handling
  • Adhere to company standards, including personal hygiene and appearance
  • Assist in community-related events and festivals
Requirements
  • Minimum of 5 years of restaurant experience, with 1-3 years in a management or supervisory capacity
  • High school diploma or equivalent, with some college preferred
  • ServSafe certification
  • Hepatitis A vaccination record
About You

We are looking for a highly motivated and experienced General Manager who is passionate about delivering exceptional customer service and leading a high-performing team. If you have a proven track record of success in the restaurant industry and are looking for a new challenge, we encourage you to apply.



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