Branch Associate

2 days ago


Fort Worth, Texas, United States Hilltop Holdings Full time
The Perfect Candidate:
We're looking for a highly skilled and motivated Branch Associate - Customer Service Representative to join our team at PlainsCapital Bank. As a key member of our team, you will provide exceptional customer service, process financial transactions, and perform various duties to ensure seamless banking operations.

Salary:
$45,000 - $60,000 per year, based on experience

Responsibilities:
- Provide exceptional customer service, responding to client inquiries and resolving issues promptly and professionally
- Process financial transactions, including cashing checks, receiving deposits, and distributing withdrawals
- Maintain accurate records and balances, including daily cash drawers and vaults
- Assist customers with opening accounts, processing check orders, and other account-related duties
- Perform various tasks to ensure smooth banking operations, such as processing mail, night-drop, and ATM deposits

Requirements:
- High School diploma or equivalent required
- Minimum one year retail customer service or banking experience preferred
- Excellent customer service skills, with the ability to remain calm under pressure
- Strong mathematical skills, including basic calculations and use of a calculator
- Excellent verbal and written communication skills, with the ability to interact with clients and colleagues effectively

Benefits:
As a valued member of our team, you will enjoy a range of benefits, including:
- Comprehensive health insurance package, including medical, dental, and vision coverage
- 401(k) matching program, with a company match of up to 5%
- Opportunities for career growth and professional development

About Us:
PlainsCapital Bank is a leading regional bank with a long history of providing exceptional banking services to individuals and businesses across Texas. With a strong commitment to customer service and community involvement, we strive to be the go-to bank for all your financial needs.

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