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Branch Sales Associate

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Fort Worth, United States Watsco Full time

Job DescriptionBranch Sales Associate - HVAC Products | Carrier EnterpriseIntroduction:Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.Company Description:Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.Company Website:www.carrierenterprise.comJob Summary:In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives.Essential Duties and Responsibilities:Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues.Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.RequirementsQualifications:Prior experience in Customer Service.Prior leadership roles with profit and loss responsibility preferred.Experience in leading people in a retail environment.Demonstrated ability to rapidly grow sales in a retail environment.Experience building and maintaining cross-functional relationships.Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.Preferred Qualifications:Experience working with HVAC contractors strongly desired.Computer literacy with proficiency in MS Office applications.Ability to work in a team environment and be willing to participate.Ability to function at an above-average level in a technical environment.Prior experience using sales and/or inventory management systems.Requirements:High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred.Experience managing in a B2B environment in distribution or wholesale sales preferred but not requiredExcellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.Benefits:Health InsuranceHealth Savings AccountDental InsuranceVision InsuranceLife InsuranceDisability Insurance (Short-term and Long-term)Employee Assistance Program (EAP)Tuition Reimbursement Professional DevelopmentPaid Vacation Sick timeCompany Paid Holiday's401(k) Plan with Employer MatchEmployee Discount ProgramInvitation to Apply:Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page atwww.carrierenterprise.com/careers. Learn more about our company and team.Equal Opportunity Statement:Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.