Industrial Crane and Hoist Service Manager
5 days ago
Ace Industries, Inc. is seeking an experienced Industrial Crane and Hoist Service Manager to lead our Ft. Worth team of overhead crane and hoist professionals.
This is a hands-on management position that requires excellent leadership skills, technical knowledge, and customer service abilities. The ideal candidate will have experience with installation, inspections, maintenance, and repair services for material handling equipment, specifically hoists and cranes.
Key Responsibilities:
- Direct all operational aspects of the Ft. Worth branch
- Recruit, hire, train, and retain top-tier technicians and service managers
- Evaluate and recommend repairs, preventative maintenance, and reliability goals to clients
- Manage business goals focused on Safety, Recruitment, Customer Satisfaction, and Financial Performance
- Work alongside field technicians to lead by example, troubleshoot, repair, and inspect overhead cranes and hoists
- Partner with customers to provide expertise in identifying solutions, suggesting improved methods and techniques, and recommending system improvements
- Maintain quality services and installation documentation through reviewing and completing forms, reports, and inspection checklists
- Build and maintain customer confidence by ensuring good response times
- Maintain professional presentation, timeliness, appearance, and organization in all areas
Required Skills and Knowledge:
- Associates Degree in Industrial Maintenance or similar
- Ability to work independently, under pressure, and meet deadlines
- Excellent computer skills
- Excellent communication, management, and analytical skills
- Professional training on workplace safety, quality management, and confidentiality
- Ability to work at heights and be a safe driver
Salary Range: $90,000 - $120,000 per year
Location: Ft. Worth, TX
About Ace Industries, Inc.:
Ace Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. We have fully stocked warehouses, service centers, and sales offices in 25 locations nationwide. Our e-commerce site provides thousands of material handling products to a nationwide customer base.
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