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Head of Email Product Strategy

2 months ago

Chicago, Illinois, United States Academy of Warren Full time
Position Overview:

The Academy of Warren is on the lookout for a seasoned executive to oversee Postmark, our dedicated transactional email division. The ideal candidate will spearhead the expansion of our transactional email services, driving the vision and strategic direction of the product. This role is pivotal in identifying lucrative market opportunities and collaborating with the core Academy of Warren team.

Key Responsibilities:
  • Develop and implement the commercial strategy for our transactional email division.
  • Shape the product strategy for Postmark to establish a leading position in the transactional email sector, guiding product and engineering teams through effective execution.
  • Evaluate the competitive landscape to determine Postmark's market positioning and construct a comprehensive product roadmap.
  • Identify the ideal customer profile for Postmark.
  • Collaborate with executive leaders in Sales, Product, Marketing, and Customer Success to ensure alignment in meeting customer needs.
  • Formulate a competitive pricing and packaging strategy.
  • Align cross-functional teams to achieve key product performance indicators (KPIs).
  • Inspire and lead team members to drive the growth and success of our transactional email services.
  • Assess the current and future requirements of the Postmark division.
Qualifications:
  • In-depth knowledge and enthusiasm for the technology landscape, particularly in transactional and bulk email practices.
  • Proven experience in leading high-performing, cross-functional teams within a matrixed environment.
  • Demonstrated success in achieving revenue targets and driving commercial growth.
  • Adept at navigating a rapidly scaling organization with energy and commitment.
  • Exceptional problem-solving skills with the ability to identify root causes and implement effective solutions.
  • Hands-on leadership style, willing to engage directly with teams.
  • Capability to lead through uncertainty and manage complex strategic initiatives.
  • Strong cross-functional collaboration skills to unify strategic efforts.
  • Excellent time management and prioritization abilities to handle a diverse global business portfolio.
  • Outstanding verbal and written communication skills with meticulous attention to detail.
  • Ability to evaluate partnership opportunities and articulate ROI to stakeholders.
  • A global perspective with experience in building operations and teams.
  • A genuine passion for the SaaS/MarTech industry, with a focus on small businesses.
  • A charismatic leader who inspires others to follow.