Network Operations Specialist

8 hours ago

Hill Afb, United States Trace Systems Full time

Job Summary:

We are seeking a highly skilled Network Operations Specialist to join our team at Trace Systems. As a Network Operations Specialist, you will be responsible for monitoring and troubleshooting the Ground-Based Midcourse Defense Communications Network (GCN) to provide network services in support of the Ballistic Missile Defense System (BMDS).

Key Responsibilities:

  • Monitor and troubleshoot network devices such as Juniper Routers and transport devices such as Multi-Service Provisioning Platform (MSPP), Promina, Optical Digital Cross-Connect (ODXC), Ciena CoreStream and 6500, ADTRAN, and SafeNet encryptors.
  • Provide services over long-haul connections using technologies such as Time Division Multiplexing (TDM) and Dense Wavelength Division Multiplexing (DWDM).
  • Use network monitoring tools such as Cisco Prime Optical, Cisco Transport Controller, IBM Netcool, and Sycamore SilvX to identify and resolve service-affecting incidents.
  • Collaborate with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.

Requirements:

  • An active, in-scope US Government issued Secret clearance.
  • US Citizenship is required due to the nature of the work and US Government requirements.
  • A minimum of two years of working knowledge of Remedy Global Ticket Management System.
  • Relevant experience and expertise with at least one transport technology, i.e. OTN, MSPP, or ATM.
  • Basic knowledge of IP circuits and routers.
  • DoD 8570 IAT-II certification (Security+, CCNA-Security, etc.).

Desired Qualifications:

  • Ability to multi-task and manage/prioritize workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintain situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service-affecting incidents.
  • Advanced troubleshooting and network analysis skills to determine points of impact for outages and maintenance actions not coordinated with DISA.
  • Ability to execute alt-route actions on high-priority circuits with very short turnaround time to avoid mission failures due to lost link conditions on flight control circuits, loss of PED quality video feeds to PED sites, and loss of critical support services such as secure communications, radar data, and weather data.
  • Customer service-oriented and able to communicate effectively with our mission and government partners.

About Trace Systems:

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply:

We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems. Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression.

To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at #jointracesystems

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.

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