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Operations Manager

2 months ago

Maysville, Kentucky, United States Domino's Franchise Full time
Job Overview

Domino's Franchise is seeking a skilled professional to fill the role of Shift Manager. As a key member of our team, you will be responsible for ensuring seamless operations and delivering exceptional customer experiences.

Key Responsibilities
  • Leadership and Team Management
    • Provide guidance and support to team members to achieve sales and customer satisfaction goals.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service
    • Ensure that customers receive prompt and courteous service, meeting their needs and exceeding expectations.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations and Logistics
    • Manage store operations, including inventory management, scheduling, and cash handling.
    • Ensure that all store systems and equipment are functioning properly and make recommendations for improvements.
  • Quality and Safety
    • Monitor and maintain high standards of food quality and safety, adhering to company policies and procedures.
    • Conduct regular safety inspections and implement corrective actions as needed.
    Requirements
    • Qualifications
      • 18 years or older
      • Basic math skills
      • Willingness to work nights and weekends
      • Previous food service experience a plus
    • Skills and Abilities
      • Excellent communication and interpersonal skills
      • Ability to work in a fast-paced environment and adapt to changing situations
      • Strong problem-solving and decision-making skills
      • Ability to lead and motivate a team
      What We Offer
      • Employee Benefits
        • Employee discount
        • Opportunities for raises and advancement
        • Work schedule flexibility
      • Company Culture
        • A dynamic and supportive work environment
        • Opportunities for professional growth and development