Restaurant Operations Manager

6 days ago

St Louis, Missouri, United States Ballpark Village Full time
Assistant General Manager Job Description

At Ballpark Village, we're looking for a skilled Assistant General Manager to join our team. As a key member of our management team, you'll be responsible for ensuring the smooth operation of our restaurant and bar.

Key Responsibilities:
  • Control the day-to-day operations of the venue, ensuring compliance with company policies and guidelines.
  • Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms, and appearance standards.
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
  • Maintain cost of goods sold, nightly comps, nightly recap reports, and safe audits by overseeing inventory counts.
  • Respond to customer service needs to provide the highest standards of service.
  • Assist the General Manager in the management of third-party vendor contracts.
  • Complete financial and personnel/payroll related administrative duties accurately, on time, and in accordance with company policies.
  • Recruit, interview, and hire supervisory and hourly team members; train, supervise, and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
  • Train employees, as assigned, in an ongoing basis.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
  • Assist with ensuring the daily deposits have been deposited, safe counts conducted, and venue's cash is secured at all times.
Requirements:
  • High School Diploma or GED; College degree preferred.
  • 1-3 years leadership experience in a fast-paced hospitality food and beverage environment.
  • Good people management skills, communication, and listening skills.
  • Proven ability to lead a team and communicate efficiently, both verbally and in writing.
  • Must be flexible and adaptable to change.
  • Demonstrated time management and organizational skills.
  • Must be internally motivated and detail-oriented and have a passion for teaching others.
  • Exceptional time management and organization skills.
  • Ability to work evenings, weekends, and holidays.
  • Must be at least 21 years of age.

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