Restaurant Operations Manager
6 days ago
At Ballpark Village, we're looking for a skilled Assistant General Manager to join our team. As a key member of our management team, you'll be responsible for ensuring the smooth operation of our restaurant and bar.
Key Responsibilities:- Control the day-to-day operations of the venue, ensuring compliance with company policies and guidelines.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms, and appearance standards.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
- Maintain cost of goods sold, nightly comps, nightly recap reports, and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Assist the General Manager in the management of third-party vendor contracts.
- Complete financial and personnel/payroll related administrative duties accurately, on time, and in accordance with company policies.
- Recruit, interview, and hire supervisory and hourly team members; train, supervise, and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
- Train employees, as assigned, in an ongoing basis.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
- Assist with ensuring the daily deposits have been deposited, safe counts conducted, and venue's cash is secured at all times.
- High School Diploma or GED; College degree preferred.
- 1-3 years leadership experience in a fast-paced hospitality food and beverage environment.
- Good people management skills, communication, and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail-oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work evenings, weekends, and holidays.
- Must be at least 21 years of age.
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