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Client Relations Specialist

2 months ago


Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time
About the Position:

We are a client-focused organization dedicated to fostering a dynamic and professional workplace that offers numerous opportunities for advancement. We prioritize excellence and individual success, providing not just positions but rewarding careers with limitless earning potential based on your contributions.

Our workplace boasts a contemporary office environment, flexible work-from-home arrangements, comprehensive training, and enticing company benefits, creating an engaging atmosphere.

  • Benefits Include:
  • 401(k) matching contributions
  • Performance-based bonuses
  • Company-sponsored events
  • Dental coverage
  • Flexible working hours
  • Health insurance plans
  • Career advancement opportunities
  • Paid leave
  • Professional development programs
  • Vision coverage
Role Overview:

If you are sociable and customer-oriented, enjoy interacting with clients, and are looking for a career with growth potential, we invite you to consider joining our team. As a representative of a State Farm independent contractor agent, your role will involve promoting State Farm insurance and financial service offerings.

Key Responsibilities:
  • Build and maintain customer relationships with appropriate follow-up
  • Inform clients about insurance choices through a needs-based assessment
  • Generate leads, arrange meetings, identify client needs, and advocate suitable products/services
  • Meet monthly and yearly sales targets
  • Ensure high levels of customer satisfaction
  • Provide outstanding customer service
  • Manage client accounts using a CRM system
  • Complete tasks as directed by the Account Manager or Operations Director
As a Team Member, you will benefit from:
  • 401(k) with matching
  • Base salary plus commission/bonus structure
  • Health benefits
  • Paid time off (including vacation and personal/sick days)
  • Flexible working hours
  • Significant growth potential within the agency
Qualifications:
  • High School Diploma or GED (Bachelor's Degree preferred)
  • At least 2 years of experience in Customer Service, Sales, or a related field
  • Familiarity with small business operations is a plus
  • Excellent verbal and written communication skills
  • Ability to work independently and meet deadlines
  • Capable of thriving in fast-paced environments and collaborating effectively within a team