Intake Coordinator

6 days ago


Downers Grove, Illinois, United States Skyway Behavioral Health Full time
Role Description:
The Admissions Coordinator will be the primary point of contact for prospective clients, providing exceptional customer service and guiding them through the intake process. This role requires a high level of organization, attention to detail, and effective communication skills.

Key Responsibilities:
  • Manage all incoming phone and web inquiries from prospective clients and their families.
  • Provide clear and accurate information about available treatment programs, services, and admission processes.
  • Collaborate with the Admissions Manager to ensure seamless scheduling and a positive client experience.
  • Maintain confidentiality and adhere to HIPAA guidelines.

Requirements:
  • 1+ year of experience in customer service/client support.
  • Associate's degree in Psychology, Social Work, or related field.
  • Excellent organizational and communication skills.
  • Ability to work independently and as part of a team.
  • Reliable internet access and a private workspace at home.

Salary: $48,000 - $58,000 per year.

About Skyway Behavioral Health:
Skyway Behavioral Health is a values-driven organization committed to delivering high-quality behavioral health services. We believe in treating the whole person, not just their symptoms.

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