Program Leadership Position

2 days ago


Garden Grove, California, United States Volunteers of America Los Angeles Full time
Job Summary

The Program Supervisor role at Volunteers of America Los Angeles is a vital position that requires exceptional leadership and administrative skills. This individual will be responsible for providing experience-based competencies and support to the Case Manager and Housing Specialist teams, ensuring they have the necessary tools to achieve the organization's mission.

Key Responsibilities:

  • Achieving grant objectives by supervising program staff, providing expertise, and monitoring service delivery.
  • Coordinating day-to-day operations of program service providers, overseeing intake, creation of service plans, and delivery of services to clients.
  • Conducting weekly case conferencing and monthly case files audits to ensure participant records are complete and accurate.
  • Monitoring program compliance with VOALA policies and required procedures, maintaining documentation of all program procedures.
  • Assisting the Director in implementing policies, procedures, and forms that facilitate effective operation and high-quality service delivery – training and mentoring staff.
  • Coordinating outreach and collaboration efforts with community partners and stakeholders.
  • Other duties as assigned.

About Us:

Volunteers of America Los Angeles provides various social services to Los Angeles area communities, including Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs, and drug and alcohol rehabilitation.

Requirements:

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.
  • Valid California driver's license, acceptable proof of automobile insurance, and/or reliable mode of transportation.

Qualifications:

  • Associate's degree or a combination of relevant education and experience (2 years).
  • 6 Months of supervisory experience in a social services organization (leading programs, projects, or staff).

Preferred Qualifications:

  • Master's Degree of Social Work.
  • Ability to work with people from various backgrounds and/or limited English capabilities.
  • Knowledge about community resources.
  • Experience connecting clients to resources.

Benefits:

  • VOALA offers competitive medical, dental, vision, and retirement benefits.

Salary: $28.82 - $30.33 Per Hour



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