Program Leadership Position
2 days ago
The Program Supervisor role at Volunteers of America Los Angeles is a vital position that requires exceptional leadership and administrative skills. This individual will be responsible for providing experience-based competencies and support to the Case Manager and Housing Specialist teams, ensuring they have the necessary tools to achieve the organization's mission.
Key Responsibilities:
- Achieving grant objectives by supervising program staff, providing expertise, and monitoring service delivery.
- Coordinating day-to-day operations of program service providers, overseeing intake, creation of service plans, and delivery of services to clients.
- Conducting weekly case conferencing and monthly case files audits to ensure participant records are complete and accurate.
- Monitoring program compliance with VOALA policies and required procedures, maintaining documentation of all program procedures.
- Assisting the Director in implementing policies, procedures, and forms that facilitate effective operation and high-quality service delivery – training and mentoring staff.
- Coordinating outreach and collaboration efforts with community partners and stakeholders.
- Other duties as assigned.
About Us:
Volunteers of America Los Angeles provides various social services to Los Angeles area communities, including Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs, and drug and alcohol rehabilitation.
Requirements:
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.
- Valid California driver's license, acceptable proof of automobile insurance, and/or reliable mode of transportation.
Qualifications:
- Associate's degree or a combination of relevant education and experience (2 years).
- 6 Months of supervisory experience in a social services organization (leading programs, projects, or staff).
Preferred Qualifications:
- Master's Degree of Social Work.
- Ability to work with people from various backgrounds and/or limited English capabilities.
- Knowledge about community resources.
- Experience connecting clients to resources.
Benefits:
- VOALA offers competitive medical, dental, vision, and retirement benefits.
Salary: $28.82 - $30.33 Per Hour
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