Sales and Service Coordinator
1 day ago
About this Opportunity:
Hendrick Honda of Charleston is seeking a motivated Sales and Service Coordinator to join our team. In this role, you will be responsible for coordinating sales and service activities, ensuring excellent customer service, and contributing to the overall success of our dealership.
Duties and Responsibilities:
- Perform opening and closing procedures, including preparing daily logs and reports
- Answer incoming phone calls in a courteous, prompt, and professional manner
- Direct calls to the appropriate person or department
- Take accurate messages and ensure follow-up with customers
- Manage the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log
- Communicate effectively with Sales and Service Managers and other team members
- Assist with resolving customer complaints and concerns
Preferred Qualifications:
- 1-3 years of customer service experience
- Excellent communication, problem-solving, and time management skills
- Ability to work in a fast-paced environment and adapt to changing situations
Estimated Salary: $48,000 - $60,000 per year
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