Insurance Account Manager
7 days ago
We are seeking an experienced Licensed Account Manager to join our team at Mitchell Steele Agency in Rochester, Minnesota. This role will involve managing accounts, addressing customer inquiries effectively, and ensuring high levels of customer satisfaction.
Estimated Salary: $60,000 - $80,000 per year
Job Responsibilities
- Client Interaction: Provide attentive and personalized service to clients, assisting them with account inquiries and updates.
- Problem Resolution: Efficiently identify and resolve client concerns, ensuring their satisfaction and trust in our services.
- Account Management: Support account holders with any modifications and maintain up-to-date records of all interactions.
- Policy Advice: Offer insights and recommendations on available insurance options that best fit each client's needs.
- Relationship Building: Develop strong, long-lasting client relationships by demonstrating genuine concern and understanding.
Required Skills and Qualifications
- Licensing: Active insurance license required to operate in Minnesota.
- Experience: Minimum of 2 years in a customer service or account management role.
- Communication Skills: Excellent verbal and written communication skills.
- Customer-Centric: Passion for delivering outstanding customer service and building strong client relationships.
- Detail-Oriented: Ability to manage multiple accounts with a keen attention to detail.
- Problem-Solving: Strong analytical and problem-solving abilities.
Benefits
- Annual Base Salary + Bonus Opportunities
- Paid Time Off (PTO)
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