Automotive Customer Service Specialist
2 weeks ago
In this role as a Call Center Representative, you will serve as the vital first point of contact for online vehicle inquiries at Chastang Ford. You will be an integral part of our service team, helping customers navigate their next vehicle purchase journey by offering guidance and setting up appointments to ensure a seamless experience.
Responsibilities:- Conduct daily outbound calls with the ability to sit for extended periods.
- Utilize scripted dialogue to establish rapport and schedule sales appointments.
- Manage call data using CRM software.
- Track daily calls, emails, and appointments.
- Meet minimum call metrics and Key Performance Indicators (KPIs).
- Address customer objections.
- Coordinate with internal departments and direct sales inquiries to management.
- Provide daily task recaps.
- Sales experience is preferred.
- Call center experience is beneficial.
- Proficiency in basic computer functions and typing.
- Familiarity with customer service principles.
- Competitive Pay Plan: $35,000 - $50,000 per year.
- Comprehensive Benefits Package: Medical, Vision, Dental, Life Insurance.
- Paid Time Off and Holidays.
- Company Discount on Services.
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Automotive Customer Service Representative
5 days ago
Houston, Texas, United States Gillman Automotive Group Full timeWe are seeking a highly skilled Automotive Customer Service Representative to join our team at Gillman Automotive Group. This is a commission-based position that requires exceptional customer service skills, effective communication, and the ability to work in a fast-paced environment.Job DescriptionThis role involves greeting customers promptly and...
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Automotive Service Technician
4 weeks ago
Houston, Texas, United States Paynes Automotive LLC Full timeJob SummaryWe are seeking a skilled Automotive Service Technician - Maintenance Specialist to join our team at Paynes Automotive LLC.About the RoleThis is a full-time opportunity that involves performing routine vehicle maintenance, state inspections, and other tasks as assigned by our master technicians. The ideal candidate will have a minimum of two years...
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Automotive Lubrication Specialist
2 weeks ago
Houston, Texas, United States Sonic Automotive Full timeCompany Overview">Sonic Automotive is a leading automotive dealership group committed to providing exceptional customer experiences and opportunities for growth and development.We are dedicated to fostering a culture of excellence, teamwork, and innovation in our dealerships, enabling our employees to achieve their full potential and succeed in their...
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Automotive Repair Specialist
3 days ago
Houston, Texas, United States Paynes Automotive LLC Full timeJob Overview:As a skilled Automotive Repair Specialist, you will be responsible for performing routine vehicle maintenance, inspections, and repairs at our state-of-the-art facility. With over 40 years of experience in the automotive industry, we pride ourselves on delivering exceptional service to our customers.The ideal candidate will have a minimum of two...
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Automotive Repair Specialist
5 days ago
Houston, Texas, United States Sonic Automotive Full timeJob Title: Automotive Repair SpecialistLocation: JLR Houston Central, a Sonic Automotive family dealership.We are seeking an Automotive Repair Specialist to join our team at JLR Houston Central. As a key member of our service department, you will be responsible for performing vehicle repair and maintenance work as assigned by your team leader. The estimated...
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Automotive Retail Specialist
16 hours ago
Houston, Texas, United States Sonic Automotive Full timeJob DescriptionThe Automotive Retail Specialist is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-up.Duties and Responsibilities:Realize that business is built on customer satisfaction...
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Automotive Service Technician
4 weeks ago
Houston, Texas, United States Greenway Automotive Full timeJob DetailsLevel: ExperiencedJob Location: Greenway Mazda - Houston, TXPosition Type: Full TimeEducation Level: High SchoolJob Category: Service TechnicianDescriptionWe are looking for a reliable and motivated automotive dealership Service Technician to perform high-quality vehicle maintenance and repair. The ideal candidate will have demonstrated experience...
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Automotive Cleaning Specialist
3 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob Summary: We are seeking a highly motivated Automotive Cleaning Specialist to join our team at the Gillman Automotive Group. As a key member of our service department, you will be responsible for ensuring all customer vehicles are washed and cleaned to the highest standards.About the Role:This is an excellent opportunity for individuals who enjoy working...
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Automotive Service Consultant
4 weeks ago
Houston, Texas, United States Sonic Automotive Full timeJob OverviewSonic Automotive, a leading dealership group, is seeking an experienced Service Advisor to join our team. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and driving business growth.About the RoleWe are looking for a highly skilled and knowledgeable individual with a strong...
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Automotive Service Host
3 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob Title: Automotive Service HostThe Gillman Automotive Group is seeking an experienced Automotive Service Host to join our team! As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring that every client has a seamless experience. With a passion for great customer service and a drive to go above...
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Automotive Service Consultant
4 weeks ago
Houston, Texas, United States Christian Brothers Automotive Full timeJob OverviewWe are seeking an Automotive Service Consultant to join our team at Christian Brothers Automotive. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our guests.ResponsibilitiesGreet customers with hospitality and respect, setting the tone for a positive...
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Automotive Service Consultant
4 days ago
Houston, Texas, United States Christian Brothers Automotive Full timeJob OverviewWe are seeking a highly skilled Automotive Service Advisor / Writer to join our team at Christian Brothers Automotive. As an essential member of our staff, you will play a key role in building strong relationships with our guests and providing exceptional service.This is a full-time position scheduled for Monday – Friday, 7am – 6pm. You will...
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Automotive Service Specialist
3 days ago
Houston, Texas, United States SPACE CENTER TITLE & AUTO LTD Full time**About the Role**We are seeking a skilled Automotive Service Specialist to join our team at SPACE CENTER TITLE & AUTO LTD. The successful candidate will be responsible for diagnosing and repairing vehicles, ensuring a high level of customer satisfaction and repeat business.**Responsibilities**Evaluate vehicle malfunction codes using expertise and diagnostic...
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Automotive Service Technician
4 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeAbout the JobWe are seeking a highly skilled and dedicated Automotive Service Technician to join our team at Gillman Automotive Group. As an essential member of our service department, you will play a critical role in delivering exceptional customer experiences by ensuring the cleanliness and preparation of vehicles for our customers.This is a full-time...
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Automotive Service Advisor
21 hours ago
Houston, Texas, United States Central Automotive Group Full timeJob DescriptionWe are seeking a highly skilled Automotive Service Advisor to join our team at Central Houston Nissan. This individual will be responsible for providing exceptional customer service, communicating effectively with customers and technicians, and ensuring seamless repair processes.Estimated Salary: $45,000 - $65,000 per year (based on industry...
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Automotive Service Apprenticeship Program
13 hours ago
Houston, Texas, United States Sonic Automotive Full timeBecome a skilled Automotive Service Technician with Sonic Automotive's comprehensive training program. As an Apprentice Service Technician, you will learn the skills and knowledge needed to succeed in this challenging yet rewarding field. With our expert mentors and state-of-the-art equipment, you will be equipped to handle any job that comes your...
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Customer Service Advisor
3 weeks ago
Houston, Texas, United States Island Breeze Car Wash & Automotive Services Full timeJob OverviewWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Island Breeze Car Wash & Automotive Services.Key ResponsibilitiesCustomer Engagement: Provide exceptional customer service, greeting clients with a warm and welcoming attitude, addressing inquiries, and offering accurate information about our...
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Automotive Service Consultant
21 hours ago
Houston, Texas, United States Gillman Automotive Group Full timeJob Summary: As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and technicians, and promoting additional services in a consultative manner.About the Role: In this critical position, you will work closely with customers to understand their vehicle repair...
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Customer Service Representative
3 days ago
Houston, Texas, United States Christian Brothers Automotive Full timeJob OverviewWe are looking for an Automotive Service Advisor / Writer to join our team at Christian Brothers Automotive. In this role, you will be responsible for communicating with our guests, presenting repair options, and managing the store's workflow.Key qualifications for this role include:A current driver's licenseAn acceptable driving...
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Customer Satisfaction Specialist
19 hours ago
Houston, Texas, United States Gillman Automotive Group Full timeJob SummaryWe are seeking a Customer Satisfaction Specialist to join our team at the Gillman Automotive Group. This role is responsible for ensuring exceptional customer experiences through effective communication, problem-solving, and follow-up. The ideal candidate will have up to six months of related experience or training, and be eligible to work in the...