Amusement Park Operations Manager

4 days ago


Moreno Valley, California, United States KIDS EMPIRE Full time

KIDS EMPIRE is a fast-growing children's indoor playground facility with abundant growth opportunities. With 43 locations across 11 states and growing, we are seeking an experienced Amusement Park Operations Manager to join our team.

The estimated salary for this position is around $40,000 - $60,000 per year, depending on experience and qualifications.

Job Description

The Amusement Park Operations Manager will be responsible for ensuring the smooth operation of our amusement park facilities. This includes managing the check-in process, operating the cash register, organizing the inventory of drinks, snacks, and ice cream, and maintaining a clean and safe environment for our guests.

  • Main Responsibilities:
  • Attend to customers in a timely manner, providing exceptional customer service and ensuring their comfort throughout their visit.
  • Operate the check-in process, collecting liability waivers from guests and maintaining accurate records.
  • Manage cash transactions, including receiving payments and handling credit transactions.
  • Organize and maintain the inventory of drinks, snacks, and ice cream, ensuring that all products are stocked and easily accessible to guests.
  • Maintain a clean and safe environment, including cleaning restrooms and sanitizing tables, chairs, and playground structures.
  • Schedule and coordinate family events, ensuring their efficient operation and high guest satisfaction.
Requirements

To succeed in this role, you must have excellent communication skills, customer service skills, conflict resolution skills, leadership skills, and the ability to work independently. You should also be able to lift up to 25 pounds and stand for long periods.

  • Key Requirements:
  • Ability to work weekends and holidays.
  • Must have open availability.
  • Excellent communication and customer service skills.
  • Leadership and conflict resolution skills.
  • Ability to work independently and make sound decisions.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

We offer a dynamic work environment, competitive salary, and opportunities for growth and development. If you are passionate about delivering exceptional customer service and leading a team to achieve outstanding results, please apply today.



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