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Financial Services Operations Manager Golden Valley MN
1 month ago
At Wells Fargo, we are committed to helping our customers succeed financially and build a strong foundation for their futures. Our team is dedicated to delivering exceptional customer service and creating a positive experience for our clients.
SalaryWe offer a competitive salary range of $18.46 - $27.69 per hour, depending on experience and qualifications.
Job DescriptionWe are seeking a highly motivated Branch Operations Associate Manager (LO) to join our National Branch Network as part of the Consumer, Small & Business Banking division. As a key member of our team, you will be responsible for leading and supervising risk and operations of teller functions to deliver exceptional customer service and colleague experience.
Key Responsibilities:- Lead and supervise risk and operations of teller functions
- Provide feedback and present ideas for improving customer service and colleague experience
- Perform operational and customer support tasks
- Manage the schedule and daily operations of the teller line
- Make decisions and resolve issues related to daily operations of the teller line
To be successful in this role, you will need:
- 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution
- 1+ years of leadership experience
- Leadership skills including the ability to build, develop, and motivate a diverse work team
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
As a valued employee of Wells Fargo, you will enjoy a comprehensive benefits package that includes:
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
At Wells Fargo, we believe in diversity, equity, and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, or any other status protected by applicable law.
