Fitness Operations Manager
6 days ago
We are seeking a highly skilled Fitness Operations Manager to assist in the oversight of gym operations and ensure a positive member experience. The successful candidate will have excellent customer service skills, strong communication and organizational abilities, and basic computer proficiency.
About UsPlanet Fitness - PF Baseline Fitness is a dynamic fitness center dedicated to providing a supportive and motivating environment for our members. We offer a variety of amenities and services designed to help our members achieve their fitness goals.
The RoleThis is an exciting opportunity for a motivated and detail-oriented individual to join our team as a Fitness Operations Manager. As a key member of our management team, you will be responsible for ensuring the smooth operation of our gym, including front desk duties, member service, and marketing efforts.
Responsibilities- Assist in member service oversight to ensure exceptional customer experiences.
- Support front desk staff with tasks and provide guidance on customer interactions.
- Greet and meet potential members, providing tours of the facility.
- Facilitate member service issues and questions, escalating concerns when necessary.
- Provide backup support to the Club Manager as needed.
- Contribute to maintaining the cleanliness and appearance of the gym.
- Help manage marketing efforts, keeping staff informed and trained on promotions.
- Assist with ordering supplies, inventory management, and tracking reports.
- Strong customer service skills, with a focus on exceeding customer expectations.
- Effective communication, organization, and leadership skills.
- Basic computer proficiency and ability to learn new systems quickly.
- A competitive salary: $45,000 - $60,000 per year.
- A dynamic and supportive work environment.
- Opportunities for advancement and professional growth.
- A comprehensive employee recognition program.
- Ongoing training and development opportunities.
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