Technology Operations Lead
18 hours ago
IM Solutions is seeking an experienced AV/IT Project Manager to lead our AV/IT projects. As a key member of our Operations team, you will be responsible for managing project scope, schedules, budgets, and resource management. With a focus on quality, profitability, and customer satisfaction, you will ensure that all projects are completed on-time and within-budget.
Responsibilities:
- Project Management
- Maintain project scope, schedule, and budget to ensure on-time and within-budget completion.
- Ensure adherence to safety measures and AV/IT core processes throughout the project lifecycle.
- Customer Service
- Act as the primary point of contact for customers, maintaining relationships and ensuring satisfaction during the installation phase.
- Address customer issues promptly and effectively, striving to enhance the customer experience.
- Team Supervision
- Manage AV/IT resources, including staffing levels, training, and utilization on projects.
- Provide leadership and guidance to the installation team, fostering a culture of collaboration and continuous improvement.
- A bachelor's degree in a related field.
- 5+ years of experience in IT project management or a related field.
- Excellent communication and leadership skills.
- We offer a competitive salary of $85,000 - $105,000 per year.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Opportunities for professional growth and development.
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