Technology Operations Lead

18 hours ago


Melbourne, Florida, United States IM Solutions Full time
Job Overview:

IM Solutions is seeking an experienced AV/IT Project Manager to lead our AV/IT projects. As a key member of our Operations team, you will be responsible for managing project scope, schedules, budgets, and resource management. With a focus on quality, profitability, and customer satisfaction, you will ensure that all projects are completed on-time and within-budget.

Responsibilities:
  • Project Management
    • Maintain project scope, schedule, and budget to ensure on-time and within-budget completion.
    • Ensure adherence to safety measures and AV/IT core processes throughout the project lifecycle.
  • Customer Service
    • Act as the primary point of contact for customers, maintaining relationships and ensuring satisfaction during the installation phase.
    • Address customer issues promptly and effectively, striving to enhance the customer experience.
  • Team Supervision
    • Manage AV/IT resources, including staffing levels, training, and utilization on projects.
    • Provide leadership and guidance to the installation team, fostering a culture of collaboration and continuous improvement.
The Ideal Candidate Will Have:
  • A bachelor's degree in a related field.
  • 5+ years of experience in IT project management or a related field.
  • Excellent communication and leadership skills.
About IM Solutions:
  • We offer a competitive salary of $85,000 - $105,000 per year.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for professional growth and development.


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