Process Optimization Specialist-2

2 weeks ago


Pierre, South Dakota, United States Humana Full time
Position Overview:
Humana is in search of a Process Improvement Professional-2 who will leverage their expertise in data collection and analysis to enhance customer and business insights.

Key Responsibilities:
- Analyze and assess existing business processes to identify opportunities for improvement.
- Develop comprehensive business cases for proposed changes, including cost-benefit analyses and implementation strategies.
- Ensure that solution designs yield high-quality outcomes and improve financial performance.
- Collect and interpret process data to recommend best practices aimed at enhancing safety, productivity, and cost efficiency.
- Collaborate with cross-functional teams to align product development with organizational goals.
- Facilitate communication between product teams and stakeholders to ensure clarity on business objectives throughout the product lifecycle.

Required Qualifications:
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
- Minimum of 2 years of experience with Agile Development methodologies; familiarity with other systems development life cycle methodologies is advantageous.
- Strong analytical skills with a focus on problem-solving in complex environments.
- Excellent verbal and written communication skills, along with strong organizational abilities.
- Detail-oriented with solid change management and documentation skills.

Preferred Qualifications:
- Advanced degree in Business Administration, Computer Science, or a related field.
- Knowledge of Power Apps/Power Automate, Six Sigma Certification, and familiarity with Salesforce/ADO.

Work Environment:
- Remote work capabilities with a requirement for a high-speed internet connection.
- A dedicated workspace that ensures confidentiality and compliance with PHI/HIPAA regulations.

Compensation:
- The salary range for this position is $63,400 - $87,400 annually, with eligibility for a bonus incentive plan based on performance.

About Humana:
Humana Inc. is dedicated to prioritizing health for our employees, customers, and communities. We strive to deliver comprehensive healthcare solutions that enhance the quality of life for individuals across various demographics. Humana is an equal opportunity employer committed to diversity and inclusion in the workplace.

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