Administrative Support Specialist
4 weeks ago
The Office Assistant will provide administrative and clerical support to the Community General Manager/Community Manager. This role will assist with customer and ongoing resident relations and communications, as well as support other community events.
About Us
Windward Communities (WC) has a diverse portfolio of manufactured home communities across the country. With over 8,000 sites, WC is positioned for future growth. Each community is tailored to the local area, featuring amenities such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trail. We are dedicated to providing a safe, affordable place for families to call home.
Benefits
Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
Paid Parental Leave, Short-term & Long-term Disability
Industry-leading PTO
Paid Holidays
401k program; Including match
Tuition reimbursement
Staff development courses & free online training courses
Paid training
Bonus programs
Employee Assistance Program (EAP)
Employee/Resident Referral Bonuses.
Responsibilities
Assists the Community General Manager/Community Manager with administrative and customer service duties on a daily basis.
Always provides top-notch customer service.
Assists residents and other guests as they enter the Clubhouse, Sales Office, or other common community areas.
Performs administrative duties including but not limited to: email correspondence with residents and prospective residents, answering and returning phone calls, and ensuring office organization and supply needs are maintained.
Handles mail and package deliveries.
Create an inviting office environment by maintaining the office's cleanliness, making coffee for guests, and always greeting the guest with a smile.
Assists with the planning and hosting of community events, including parties, fundraisers, and pool operation.
Performs other duties as assigned.
Requirements
High School Diploma or GED
Strong organizational skills
Ability to communicate effectively with others verbally, in writing, and in person
Excellent time management skills
Excellent customer service skills; able to connect with others and build relationships.
Basic computer proficiency with the Microsoft Office Suite, including the ability to use email and internet
A valid driver's license, clean driving record, and automobile insurance
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