Parts Counter Specialist

2 weeks ago


Moses Lake, Washington, United States Bud Clary Auto Full time
Job Title: Parts Counterperson

Job Summary:

We are seeking a skilled Parts Counterperson to join our team at Moses Lake Ford. As a Parts Counterperson, you will be responsible for providing exceptional customer service, assisting customers in selecting required parts, and ensuring a seamless parts business operation.

Key Responsibilities:

  • Assist customers in selecting required parts in a friendly and professional manner.
  • Inform customers of companion part requirements and specials.
  • Answer phone calls and provide price quotes and other information.
  • Review body shop estimates to ensure accuracy.
  • Pull and fill orders from stock.
  • Notify parts manager of out-of-stock parts or shop materials.
  • Notify service advisor and customer of special ordered parts arrival.
  • Pull orders for delivery to the body shop.
  • Follow up on backordered parts.
  • Verify will-call and back-order files weekly.
  • Replenish assigned inventory daily.
  • Ensure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtain credit authorization.
  • Ensure all charge sales are signed by the customer.
  • Issue credit for parts returned.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Keep front and rear counter areas clean and uncluttered.
  • Stay current on new products and product updates.
  • Participate in maintaining a lost sales tracking program.
  • Maintain a professional appearance.

Benefits:

  • Comprehensive benefits package, including health, dental, vision, and life insurance.
  • Retirement plans, including 401(k).
  • Paid time off, allowing for a healthy work-life balance.

Pay:

$17.50-$20.00 per hour, depending on experience.

Bud Clary Auto Group is an Equal Employment Opportunity Employer.

We are committed to creating a workplace free from discrimination and harassment based on protected status.



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