Graduate CRM Analyst

5 days ago


Cincinnati, Ohio, United States Xavier University Full time
{"title": "Graduate CRM Analyst Position", "description": "Job Summary

Xavier University is seeking a highly skilled Graduate CRM Analyst to join our team in the Office of Enrollment Systems. The successful candidate will be responsible for the daily administration of the CRM system Technolutions Slate, expanding its functionalities to improve enrollment intelligence and business analytics, and leading efforts to automate processes and update outdated ones.

Key Responsibilities
  • Administer Technolutions Slate instances under the guidance of the Director of Enrollment Systems
  • Expand Grad SLATE functionalities for improving enrollment intelligence and business analytics
  • Lead efforts to automate processes and components of Xavier's Graduate process
  • Document processes and aid in training of new staff in Slate
  • Assist in the development of intelligent decision models and targeted quantitative analysis to improve operational efficiencies and the student experience
  • Plan, prepare, and produce a variety of queries and reports for campus stakeholders
  • Support the recruitment and retention teams through building analytics using data from the CRM and SIS systems
Requirements
  • Bachelor's degree in Computer Science, Business Analytics, or Information Systems
  • One to two years of related work experience
  • Previous experience with Technolutions Slate CRM is preferred
What We Offer

Xavier University offers a wide array of complementary and affordable benefit options, including comprehensive insurance plans, tax-advantaged accounts, financial security, and generous paid time off work options.

Eligibility varies by position and employment class.

", "lang_code": "en"}

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