Restaurant Operations Manager

2 months ago


Sugar Land, Texas, United States Torchy's Tacos Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Torchy's Tacos. As a key member of our management team, you will be responsible for leading our Front-of-House operations and ensuring exceptional guest experiences.

Key Responsibilities
  • Lead Front-of-House operations, ensuring guest satisfaction and delivering best-in-class hospitality
  • Model and coach the team to deliver exceptional service, evaluating guest feedback and developing solutions to improve future service
  • Schedule Hospitality team to meet business needs and evaluate online ordering and to-go metrics to enhance the pick-up experience
  • Ensure efficient execution of FOH and BOH operations during each shift and lead store opening/closing procedures
  • Assist Managing Partner and Kitchen Manager with overall operation of the restaurant and lead initiatives to drive sales/profit and store performance
  • Communicate expectations clearly and have consistent follow-ups with team members, upholding and reinforcing quality standards and food safety knowledge
  • Drive compliance with safety, security, and sanitation standards and coordinate Local Store Marketing
  • Develop the bar as a destination and drive a 'DAMN GOOD' bar experience
Requirements
  • Minimum 2+ years of restaurant management experience, leading FOH and BOH operations
  • High-level understanding of training and development concepts and required state alcohol-server and Manager ServSafe Certification
  • Preferred qualifications include ability to lead and foster teamwork, oral and written communication skills, excellent time management, experience working in a scratch kitchen environment, and bilingualism
What We Offer
  • Pay range based on candidate experience
  • Period-based Bonus eligibility
  • Access to all benefits, including medical, dental, and vision, plus 401(k)
  • Paid Time Off (PTO)
  • DailyPay partner, allowing access to pay as soon as the next day
  • Damn Good food discount card for you and your spouse
  • Casual attire and swag
  • Incredible growth opportunities
  • Day 1 access to exclusive discounts to shows, sporting events, hotels, and more
  • Torchy's Family Foundation supports our fellow Team Members in times of need and crisis


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