Software Support Specialist

1 month ago


Ronkonkoma, United States Qosina Full time
Software Support Specialist

We are seeking a highly skilled and experienced Software Support Specialist to join our team at Qosina. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our business systems.

Your primary responsibilities will include:

  • Providing technical assistance to employees and customers via various communication channels
  • Maintaining and troubleshooting business systems, including hardware and software components
  • Collaborating with internal stakeholders to address IT-related concerns and optimize system performance
  • Supporting Dynamics F&O, CE, and Microsoft 365 administration, as well as general help desk duties
  • Staying up-to-date with emerging technologies and trends in IT support

To be successful in this role, you will need:

  • 5+ years of hands-on experience in Helpdesk
  • Extensive knowledge of Microsoft applications, including Dynamics 365 F&O, CE, Power Platform, and Power BI
  • Working knowledge of Microsoft 365, Entra, Exchange, and Intune administration
  • Strong analytical and problem-solving skills
  • Excellent communication and documentation skills

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.



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