Field Operations Specialist
8 hours ago
Next Level Business Services, Inc. is seeking a highly skilled Field Operations Specialist to join our team. As a Field Operations Specialist, you will be responsible for implementing and supporting desktop devices, applications, peripherals, telephone systems, network devices, and airline-specific equipment. You will also perform physical relocation of IT infrastructure devices, upgrade services, and troubleshoot hardware and software problems.
Key Responsibilities
- Implement and support desktop devices, applications, peripherals, telephone systems, network devices, and airline-specific equipment.
- Perform physical relocation of IT infrastructure devices.
- Upgrade services, including adding to or changing workgroup computers, peripherals, or software.
- Troubleshoot hardware and software problems.
- Communicate with the Field Planning and Project Management organization.
- Perform preventative maintenance on operational devices.
- Coordinate external vendor services.
- Install, customize, maintain, test, and troubleshoot operating systems and other systems software.
- Provide on-site and on-call 7x24x365 support, as needed.
Requirements
- Basic network and server knowledge.
- Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge.
- A+ Certification is a plus.
- Ability to move large equipment that weighs at least 30 pounds.
- Valid driver's license.
- Previous airline experience is ideal.
- Ability to work within a team environment.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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