Field Operations Specialist

4 weeks ago


Minneapolis, Minnesota, United States Next Level Business Services, Inc. Full time
Job Summary

Next Level Business Services, Inc. is seeking a highly skilled Field Operations Specialist to join our team. As a Field Operations Specialist, you will be responsible for implementing and supporting desktop devices, applications, peripherals, telephone systems, network devices, and airline-specific equipment. You will also perform physical relocation of IT infrastructure devices, upgrade services, and troubleshoot hardware and software problems.

Key Responsibilities
  • Implement and support desktop devices, applications, peripherals, telephone systems, network devices, and airline-specific equipment.
  • Perform physical relocation of IT infrastructure devices.
  • Upgrade services, including adding to or changing workgroup computers, peripherals, or software.
  • Troubleshoot hardware and software problems.
  • Communicate with the Field Planning and Project Management organization.
  • Perform preventative maintenance on operational devices.
  • Coordinate external vendor services.
  • Install, customize, maintain, test, and troubleshoot operating systems and other systems software.
  • Provide on-site and on-call 7x24x365 support, as needed.

Requirements
  • Basic network and server knowledge.
  • Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge.
  • A+ Certification is a plus.
  • Ability to move large equipment that weighs at least 30 pounds.
  • Valid driver's license.
  • Previous airline experience is ideal.
  • Ability to work within a team environment.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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