Front Desk Operations Supervisor
4 days ago
We are looking for a skilled Front Desk Operations Supervisor to oversee our front desk operations at Post Commercial Real Estate. As a key member of our team, you will provide exceptional customer service, manage staff, and maintain a safe and secure environment.
Key Responsibilities:
- Supervise Front Desk Team: Train, counsel, and lead concierges, ensure efficient operations, and maintain a positive work environment.
- Manage Customer Relationships: Greet residents and visitors, handle concerns and requests promptly, and assist with apartment fixtures.
- Coordinate Administrative Tasks: Log packages, maintain confidentiality, direct residents to pick up packages, and preapprove visitors for meetings.
- Maintain Safety Protocols: Monitor security cameras, report suspicious activity, and comply with safety rules.
Requirements:
- Education: High school diploma or GED required, Bachelor's degree preferred.
- Experience: 5+ years in hospitality, travel, or hotel environment.
- Skills: Excellent customer service, strong written and oral communication skills, proficiency in computer applications, and ability to lift up to 30 pounds.
- Compensation: Estimated salary: $70,000 - $90,000 per year.
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