Operations Supervisor
1 week ago
Position Summary:
Empire Auto Parts, LLC is a prominent distributor in the aftermarket collision auto parts sector, committed to delivering high-quality products and outstanding customer service. The Operations Supervisor will play a vital role in managing the daily functions of the designated location, ensuring that all processes operate seamlessly and effectively. This position entails resource management, enhancing operational workflows, and guiding a team towards achieving operational excellence. The ideal candidate will possess a robust background in operations supervision, coupled with exceptional leadership and problem-solving capabilities. This role is essential for maintaining the smooth operation of our distribution activities and ensuring timely order fulfillment for our customers. A strong operational skill set, excellent problem-solving abilities, and the capacity to collaborate effectively with various teams, including warehouse, dispatch, drivers, accounting, and customer service, are crucial.
Key Responsibilities:
- Operational Management: Oversee daily operations to guarantee efficiency, quality, and productivity.
- Process Optimization: Identify opportunities for process enhancements and implement strategies to improve operational performance.
- Resource Allocation: Effectively allocate and manage resources, including personnel, equipment, and materials.
- Team Development: Lead, mentor, and cultivate a team of operations personnel, fostering a positive and productive workplace.
- Performance Evaluation: Establish and track key performance indicators (KPIs) to monitor operational success and promote continuous improvement.
- Financial Oversight: Develop and manage the operational budget, ensuring cost efficiency and financial accountability.
- Regulatory Compliance: Ensure that operations adhere to relevant laws, regulations, and company policies.
- Customer Satisfaction: Maintain high levels of customer satisfaction by upholding quality standards and ensuring timely deliveries.
- Reporting: Prepare and present regular updates on operational performance to senior management.
Required Qualifications:
- Education: Bachelor's degree in Business Administration, Operations Management, or a related discipline.
- Experience: At least 5 years of experience in operations management, with a minimum of 2 years in a supervisory role.
- Strong grasp of operational processes and industry best practices.
- Exceptional leadership and team management skills.
- Effective communication and interpersonal abilities.
- Strong organizational and multitasking capabilities.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and operations management software.
- Knowledge of compliance regulations within the industry.
Preferred Qualifications:
- Master's degree in Business Administration or a related field.
- Certification in operations management (e.g., Six Sigma, Lean Management).
- Experience with ERP systems and process automation.
- Familiarity with industry-specific regulations and standards.
Personal Attributes:
- Attention to Detail: Detail-oriented, ensuring accuracy in operational processes.
- Problem-Solving: Proficient in identifying issues and developing innovative solutions.
- Adaptability: Capable of adjusting to changing conditions and demands.
- Integrity: Maintains high ethical standards and professionalism.
- Resilience: Able to remain composed under pressure and in challenging situations.
- Team Player: Collaborates effectively with others and promotes a cooperative environment.
Professional Attributes:
- Leadership: Strong leadership abilities, capable of motivating and guiding a team.
- Analytical Skills: Skilled in analyzing data and making informed decisions to enhance operations.
- Communication: Excellent verbal and written communication skills, conveying information clearly and effectively.
- Organizational Skills: Highly organized, able to manage multiple tasks and projects efficiently.
- Strategic Planning: Proficient in developing and executing strategic plans that align with company objectives.
- Technological Proficiency: Experienced with operations management software and relevant technologies.
- Customer Focus: Committed to meeting customer needs and ensuring high levels of satisfaction.
- Financial Acumen: Knowledgeable in budgeting, cost control, and financial reporting within the operations context.
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