Luxury Hotel Valet

6 days ago


Santa Fe, New Mexico, United States Auberge Resorts Full time

Job Summary:

Auberge Resorts Collection is seeking a skilled and courteous Valet to provide exceptional service to our guests. As the first and last point of contact, you will be responsible for ensuring a smooth and sophisticated arrival and departure experience.

Key Responsibilities:

  • Parking and Retrieval: Park and retrieve guests' vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in the vehicle.
  • Customer Service: Provide courteous and attentive customer service, assisting guests with their belongings, offering information, and creating a positive and welcoming experience.
  • Traffic Management: Manage incoming and outgoing traffic at the valet station, ensuring a smooth flow of vehicles and maintaining order in the designated area.
  • Record Keeping: Maintain accurate records of parked vehicles, noting any special requests, and documenting any relevant information for efficient retrieval.
  • Communication: Act as a communication link between guests and other hotel departments, facilitating requests and ensuring effective coordination of services.

Qualifications:

  • A minimum of one-year experience as a valet or bellman preferably in a luxury hotel environment.
  • Ability to work a flexible schedule, including weekends and holidays according to department needs.
  • Valid driver's license that meets the needs of our insurance carrier.
  • Must be at least 18 years of age.

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