Closing Shift Manager

4 weeks ago


Reno, Nevada, United States Sonic Full time

Job Summary

As a Closing Shift Manager at Sonic Drive-In, you will play a vital role in ensuring the success of our restaurant operations. You will assist the General Manager in managing drive-in operations, training and supporting other employees, and providing quality food in a clean, safe, and efficient manner.

Key Responsibilities

  • Manage, train, and monitor team members, carhops, and skating carhops to ensure excellent customer service and high-quality food production.
  • Direct and assign employees as needed to meet operational standards, including managing inventory levels and food cost control.
  • Adhere to and monitor employee compliance of the employee handbook, policies, and practices.
  • Perform restaurant closing duties, including completing weekly inventory as needed.
  • Assist in administrative duties, including maintaining files, records, and required documentation.
  • Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Immediately and respectfully respond to guest requests and report guest complaints to the immediate supervisor.

Requirements

  • Ability to work irregular hours, nights, weekends, and holidays.
  • General knowledge and understanding of the restaurant industry or retail operations required.
  • Minimum of six months of restaurant management experience (QSR) or one year entry-level retail management experience required.
  • Effective communication skills, basic math, reading, and computer skills.
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
  • Willingness to abide by the appearance, uniform, and hygiene standards at Sonic.

What We Offer

Sonic Drive-In is an Equal Opportunity Employer. We offer a dynamic work environment, competitive pay, and opportunities for career growth and development.


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