Field Service Technician

2 days ago

Belton, Texas, United States Texas First Rentals Full time
Job Summary:

The Field Service Technician is responsible for providing face-to-face customer service at off-site locations, performing minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy industrial rental equipment. This role requires a strong understanding of safe work procedures and practices, as well as basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance.

Key Responsibilities:
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Performs minor repairs and minimal troubleshooting offsite with minimal supervision
  • Removes and installs parts, disassembles and assembles basic components
  • Tests and verifies proper operation of all repairs
  • Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records
  • Operates equipment and vehicles with possession of all necessary licenses and certificates
  • Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation
  • Adheres to contamination control and HAZMAT rules and regulations
  • Maintains all company equipment, tools, and vehicle in a good, clean, and working order
  • Communicates job progress to supervisor and customer as needed
  • Completes assigned jobs and tasks to meet flat rate time and re-work standards
  • Works overtime as required by workload and customers' needs
  • Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
  • Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians
  • Requires regular and punctual employee attendance
  • Performs other duties as assigned
Requirements:
  • More than one year of heavy equipment experience required; three or more years preferred
  • High school diploma or equivalent preferred
  • MSHA certification preferred
  • Air conditioning certification preferred
  • Crane/Rigger certifications preferred
Work Environment:
  • Requires wearing common protective or safety equipment
  • Regularly works outdoors around moving mechanical parts and noise level may be loud at times
  • May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
  • Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
  • Required to perform work in cramped spaces and/or high places

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