Property Accounts Specialist, Receivables

4 weeks ago


Houston, Texas, United States Waterton Full time

At Waterton, we're passionate about delivering an exceptional Resident Experience, which is made possible by offering an extraordinary experience for our talented associates.

We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.

Overall, we're a collection of people who strive daily to 'find the good and leave it better'.

The Property Accounts Specialist will oversee various administrative and bookkeeping functions for multiple Waterton properties.

This position will manage rent collection, maintain controls over accounts receivables, administer the lease renewal program, and assist with other bookkeeping tasks.

Waterton utilizes Yardi as the property management system.

We're launching into centralization and are looking for candidates to help build and execute on the centralization of various onsite tasks for multiple properties.

Collections - Current Residents

Correspondence to residents both pre-collections and after late fees via phone/email

Send out small balance letters to residents via email

Setting up payment arrangements - balances must be paid before end of month - resident must sign 'Payment Arrangement Form'

Reach out to CM to work with residents when needed - residents who cannot pay before end of month.

Tracking delinquency with resident memos regarding status

Monitoring Nationwide and/or Yardi for new evictions filed by the ACM/CM and ensuring fees have been billed to resident ledger

Collections (Bad debt)

Excellent customer service skills

Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance

~Generous paid time off, volunteer time off, and paid holidays

~A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today.

For over 25 years, Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates.

We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.

Overall, we are a collection of people who strive daily to 'find the good and leave it better'.

The Property Accounts Specialist will help oversee various administrative and bookkeeping functions for multiple Waterton properties.

This position will manage rent collection, maintain controls over accounts receivables, administer the lease renewal program, and assist with other bookkeeping tasks.

Waterton utilizes Yardi as the property management system.

We are accepting applications now for opportunities available from October 2024 to March 2025.

This is a remote position and work location in the Central and Mountain regions are preferred.

Collections - Current Residents

Correspondence to residents both pre-collections and after late fees via phone/email

Send out small balance letters to residents via email

Setting up payment arrangements - balances must be paid before end of month - resident must sign 'Payment Arrangement Form'

Reach out to CM to work with residents when needed - residents who cannot pay before end of month.

Tracking delinquency with resident memos regarding status

Monitoring Nationwide and/or Yardi for new evictions filed by the ACM/CM and ensuring fees have been billed to resident ledger

Collections (Bad debt)

Excellent customer service skills

Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance

~Generous paid time off, volunteer time off, and paid holidays

~A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today.

For over 25 years, Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates.

We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.

Overall, we are a collection of people who strive daily to 'find the good and leave it better'.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.



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